OKA Terms & Conditions

Welcome to OKA. By using our website and purchasing our products, you agree to comply with the following Terms & Conditions. We recommend that you read them carefully before making a purchase or using our services.

1. General

These Terms & Conditions govern access to and use of our website, as well as the purchase of products offered by OKA. By using our site, you acknowledge and accept these Terms & Conditions in full.

2. Products and Services

2.1 Product Descriptions
We strive to provide accurate product descriptions. However, we do not guarantee that descriptions are error-free, complete, or entirely accurate. Images are for reference only and may differ slightly from the actual product.

2.2 Availability
All products are subject to availability. We reserve the right to modify or discontinue products at any time without prior notice.

3. Prices and Payments

3.1 Prices
Prices displayed on our website are in [currency] and include applicable taxes unless otherwise stated. OKA reserves the right to change prices at any time without prior notice.

3.2 Payment Methods
We accept the following payment methods:

• Credit/debit cards

• PayPal

• Kueski Pay

• Apple Pay

All payments must be completed at the time of purchase.

3.3 Security
We use secure payment systems to protect your data. However, OKA is not responsible for any damages resulting from transactions processed through external payment platforms.

4. Shipping and Delivery

4.1 Shipping Policy
We ship throughout Mexico. Shipping costs and delivery times are detailed during the checkout process.

4.2 Risk of Loss
OKA is not responsible for damages or losses occurring during transport. However, we will cooperate to resolve any issues with the courier company.

5. Returns and Refunds

5.1 Returns Policy
We accept returns within [number of days] from delivery, provided the product is unused and in its original packaging. Return costs are the responsibility of the customer, except in cases of defective products or shipping errors.

5.2 Refunds
Refunds will be processed once the returned product has been received and inspected. The time required to receive the refund will depend on the payment method used.

6. Intellectual Property

All website content, including text, images, logos, and designs, is the property of OKA and is protected by applicable intellectual property laws. Unauthorized use of the content without our prior written consent is strictly prohibited.

7. Limitation of Liability

OKA shall not be liable for:

• Indirect, incidental, or consequential damages arising from the use of our products or website.

• Technical errors or interruptions in the website’s operation.

8. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Changes will take effect upon publication on our website. We recommend reviewing them periodically.

9. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of Mexico. Any disputes arising from the use of our site or products shall be resolved before the competent courts of Mexico City.

10. Contact

If you have any questions or concerns, you may contact us at:

• Email: cristina@okamexico.com

• Phone: +52 722 168 3660

• Address: Av. Sonora 147, Apt. 203, Hipódromo, Cuauhtémoc, 06100, Mexico City, CDMX

Thank you for trusting OKA.